What services does Clean Jamaica provide?
Clean Jamaica is a Post Construction Cleaning service provider that specializes in cleaning up and removing dust, debris, and other materials left behind after construction projects. Our services include dusting, sweeping, vacuuming, window cleaning, and more.
Where is Clean Jamaica located?
We are based in Jamaica and provide our services in Kingston, St. Andrew, and St. Catherine.
What types of construction projects do you clean?
We provide cleaning services for various construction projects, including residential and commercial buildings, renovations, and remodelling projects.
Do you provide a free estimate for your services?
Yes, we provide a free, no-obligation estimate for our post-construction cleaning services. Contact us with the details of your project, and we will provide you with an accurate quote.
How long does it take to clean a construction site?
The time it takes to clean a construction site depends on the size and complexity of the project. We will provide an estimated time frame along with our quote once we have assessed the scope of the job.
Do you provide cleaning supplies and equipment?
Yes, Clean Jamaica provides all necessary cleaning supplies and equipment required for post-construction cleaning services.
Do I need to be present during the cleaning process?
No, you do not need to be present during the cleaning process. However, we do require access to the site and any specific instructions you may have regarding the cleaning.
Can you clean windows and glass surfaces?
Yes, we can clean windows, glass surfaces, and other hard-to-reach areas as part of our post-construction cleaning services.
Do you dispose of construction debris and waste?
We can assist with the disposal of construction debris and waste, but additional fees may apply. Please inform us if you require this service when requesting a quote.
Are your cleaning methods environmentally friendly?
We strive to use eco-friendly cleaning products and methods whenever possible. However, some situations may require the use of more potent cleaning solutions for effective results.
How do I schedule a post-construction cleaning service?
Contact us via phone or email with the details of your project, and we will provide you with a free estimate and schedule a cleaning date that is convenient for you.
How do you ensure quality service?
Our team of experienced and professional cleaners are committed to providing high-quality service. We thoroughly train our staff in post-construction cleaning techniques and closely supervise their work to ensure your satisfaction.
Do you offer any discounts or promotions?
Discounts and promotions may be available from time to time. Please contact us for more information about any current offers.
Can I cancel or reschedule my cleaning appointment?
Yes, you can cancel or reschedule your appointment with at least 24 hours' notice. Please contact us as soon as possible if you need to make any changes to your booking.
What happens if I am not satisfied with the cleaning service?
If you are not satisfied with our cleaning service, please contact us within 24 hours of the service. We will work with you to resolve any issues and ensure your satisfaction.
Do your cleaners wear uniforms and identification?
Yes, our cleaning professionals wear uniforms and carry identification for your security and peace of mind.
Can you provide references or testimonials from previous clients?
Yes, we can provide references and testimonials from satisfied clients upon request.
Do you provide one-time cleaning services or ongoing maintenance?
We primarily focus on one-time post-construction cleaning services. However, we can discuss ongoing maintenance services if required for your specific project.
Q. Is a long-term contract required for service?
Absolutely not. Our services are provided as needed to suit your busy lifestyle. There are no long-term contracts or obligations required.
Q. What areas do you service?
We provide cleaning services for in Kingston, St. Andrew and Suburbs and surrounding areas including St. Catherine and many more.
Q. What is included in your cleaning service?
We clean bathrooms, kitchens, living rooms, balconies, bedrooms, refrigerators, windows, kitchen stoves and all areas of your home, office, store, apartment or condo.
Q. Do you provide the cleaning supplies?
Yes. We furnish everything needed to clean your home free of charge.
Q. What should I expect on my first appointment?
We will arrive at your location and will be equipped with all the cleaning supplies and equipment needed to thoroughly clean. Your first appointment generally takes the longest, as we will need time to get acquainted with a new environment. Subsequent appointments will move along faster.
Q. Do I need to do anything before you arrive?
The best way to prepare for your cleaners is to straighten up as much as possible. That way the cleaners can focus their efforts on cleaning up dust and grime, not putting things in their places. “It’s best if people pick up or straighten up their items," like toys and clothes.
Q. Will I have the same cleaning person each visit?
Yes. You will have the same cleaning professional for each visit so long as they are available. We know how important it is to have someone you know and trust cleaning your home.
Q. What will it cost to have my place cleaned?
The cost will depend on how large your place is and the amount of cleaning required. Most services start at about ฿650 per time.
Q. Do I need to be present the day of cleaning?
Some customers prefer scheduling cleaning appointments while they are at work or away for the day, while others like to be present during the process. This is up to you. Regardless of your schedule, you are certain to receive superior, safe and secure cleaning services - guaranteed!
Q. Can I skip or reschedule an appointment?
If you anticipate needing to change an appointment time, ideally, we would like a minimum of 24 hours in advance. We'll move your visit to another, more convenient time or if you wish, cancel it all together.
Q. How will you enter my location on my scheduled days of cleaning?
We leave this up to you, whatever you feel most comfortable with. 1. You may give us a key. 2. You can leave a key with the security guard at your location. 3. You can give us the code to your electronic lock. Be assured that your place is safe with our profession staff.
Q. What if I am not satisfied with my cleaning?
Your complete satisfaction is very important to us. That is why we offer a 24 hour guarantee. If for any reason you are not satisfied with your home cleaning, just simply give us a call within 24 hours of your cleaning and we will return to re-clean the area you are dissatisfied with, at no cost to you.
Q. How and when do I pay for my cleaning services?
We require payment at time of service by bank transfer, credit or debit cards.
